1 Hover over Settings on Firestick / Fire TV menu.
2 Click My Fire TV.
3 Click Reset to Factory Defaults.
4 Click Reset.
5 You will see a screen similar to this when your Amazon Fire TV Stick is resetting.
6 Your Firestick or Fire TV will reboot and you will see the following screen which reads “Resetting your Fire TV stick”.
7 You will be prompted to connect to your WiFi network and once you do that, you will see the Amazon sign-in screen.
Factory Reset Firestick Without Going Into Settings
Sometimes you can’t access your settings panel to reset your Firstick or Fire TV due to a frozen system.
You can try initiating a Factory Reset on your Firestick by pressing the Right and Back buttons together for 10 seconds or more.